Account

Folder for adding Your account articles

Changing account email
Update your email address associated to your account anytime by following these steps: Visit your Account Settings  Click Change or add email in My ac...
Fri, 30 Oct, 2020 at 5:25 AM
Adding or changing a payment method
To set up or change payment method on your account: Visit your Account settings Go to Billing section Click on Edit your Billing options Add a New p...
Fri, 30 Oct, 2020 at 6:36 AM
Team management - Give access to coworkers
You can invite your entire team to access NeuralText with their own email address. Note that there will be always one primary email address (used for bi...
Thu, 1 Apr, 2021 at 9:59 AM
Check Quotas
To check you remaining Quotas: In your Account Settings, clicks on Limit & Usage. Content Brief Every time you create a content brief, you will...
Fri, 23 Apr, 2021 at 12:33 PM
Upgrade or Downgrade your current plan
It is not currently possible to change your current plan via Billing Portal. If you want to upgrade or downgrade your current plan, please contact us. N...
Sat, 28 Nov, 2020 at 11:03 AM
Forgot Password
If you need help resetting your password, we can help by sending you a link to reset it. Visit Forgot Password Enter your email address Select Send r...
Fri, 30 Oct, 2020 at 6:22 AM
How do I cancel my subscription?
To cancel your subscription follow these steps: Log in to Neuraltext Visit your Account Settings  Click on Billing Click on Edit your Billing option...
Sat, 28 Nov, 2020 at 8:06 AM
Passwordless Authentication with Magic Links
You can login without password! Visit the login page and select "Login with Magic Link".
Thu, 1 Apr, 2021 at 9:56 AM